Privacy Policy

1. Introduction

This Privacy Policy explains how GymERP ("we", "our", "us") collects, uses, processes, and protects personal data when you use our Gym Management Software platform, including: • The web dashboard used by gym owners and staff • The mobile application used by gym members (collectively referred to as the "Service"). By accessing or using the Service, you agree to this policy.

2. Information We Collect

• Account information (name, email, phone number)
• Gym and organization details
• Member records and related data entered by gyms
• Subscription and billing information
• Device, browser, and usage analytics
• Support and communication records

Mobile App Permissions

The GymERP mobile application may request certain permissions to provide core functionality for gym members.

• Camera – used for scanning QR codes for attendance
• Internet access – required to sync membership and attendance data
• Push notifications – used for membership reminders and updates

These permissions are used solely to enable app features and improve user experience.

3. How We Use Information

• Provide, maintain, and improve the Service
• Manage subscriptions and payments
• Enable WhatsApp and messaging functionality
• Ensure platform security and prevent fraud
• Comply with legal obligations

4. WhatsApp & Meta Platform Integration

Our Service may integrate with the WhatsApp Business Platform and other Meta Platforms to enable messaging features for gyms. When a gym connects its WhatsApp Business account, we may access and process the following:

• WhatsApp Business Account ID
• Phone number ID
• Message content sent via the platform
• Message delivery and status information
• Customer phone numbers used for messaging

We process this data solely to provide messaging services within GymERP. We do not access personal conversations outside the functionality of the Service.

5. Third-Party Service Providers

We may share information with trusted third-party providers, including payment processors, authentication providers, cloud infrastructure providers, analytics services, and messaging platforms. These providers process data in accordance with their respective privacy policies.

6. Data Storage & Security

We implement appropriate technical and organizational measures including encryption, access controls, secure authentication, and monitoring systems to protect data against unauthorized access, disclosure, or loss.

7. Data Retention

We retain personal data only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. WhatsApp-related data may be retained for operational and compliance purposes.

8. Your Rights

Depending on applicable laws, including the Digital Personal Data Protection Act (India) or GDPR where applicable, you may request access, correction, deletion, or restriction of your personal data.

9. Data Deletion Requests

Users and connected businesses may request deletion of their data by contacting us at:

support@apnagymsoftware.com

Upon verification, we will delete or anonymize the requested data unless retention is required by law.

10. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Service after updates constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or data handling practices, please contact us at:

support@apnagymsoftware.com